If you request a refund, credit or need to change your ticket for any reason. Please reply back to your emailed ticket or ticket order, letting us know what you require. For refunds and credits, notice must be given within the time frame as per our T’s&C’s below for us to assist.
SECTION 7 of our Terms and Conditions – TICKETING & RETURN POLICY
Request for a refund or credit on ticket purchase will be approved, provided you contact the venue more than 24 hours before the event start time.
Only a credit will be available if you give notice to the venue from between 24 hours to two hours before the event start time.
Neither a refund nor credit will be approved if notice is given within two hours of the event’s start time. (There are no exceptions!)